.dm-chatbot-root,
.dm-chatbot-root * {
  box-sizing: border-box;
}

.dm-chatbot-root {
  --dm-chatbot-navy: #23277f;
  --dm-chatbot-navy-d: #0e1042;
  --dm-chatbot-pink: #ec0a8c;
  --dm-chatbot-ink: #111111;
  --dm-chatbot-muted: #4a4d70;
  --dm-chatbot-tint: #f5f4fc;
  --dm-chatbot-line: rgba(35, 39, 127, 0.13);
  --dm-chatbot-grad: linear-gradient(90deg, #23277f, #ec0a8c);
  --dm-chatbot-grad-d: linear-gradient(135deg, #23277f, #ec0a8c);
  --dm-chatbot-ok: #18b868;
  --dm-chatbot-ease: cubic-bezier(0.2, 0.8, 0.2, 1);
  --dm-chatbot-spring: cubic-bezier(0.34, 1.4, 0.64, 1);

  font-family: "Outfit", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
  font-size: 15px;
  line-height: 1.5;
  color: var(--dm-chatbot-ink);
}

/* ---------- Launcher: pill that collapses to a circle ---------- */
.dm-chatbot-toggle {
  position: fixed;
  right: 22px;
  bottom: 22px;
  z-index: 99990;
  height: 58px;
  padding: 0 22px 0 18px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  border: 0;
  border-radius: 999px;
  background: var(--dm-chatbot-grad);
  color: #fff;
  font: inherit;
  font-size: 15px;
  font-weight: 600;
  cursor: pointer;
  box-shadow: 0 18px 40px -14px #3a2f9a;
  animation: dm-chatbot-launch 0.7s var(--dm-chatbot-spring) 0.5s both;
  transition: transform 0.3s var(--dm-chatbot-ease), box-shadow 0.3s ease, background 0.3s ease;
}
.dm-chatbot-toggle:hover {
  transform: translateY(-3px);
  box-shadow: 0 24px 44px -14px #3a2f9a;
}
.dm-chatbot-toggle:active {
  transform: translateY(0) scale(0.97);
}
.dm-chatbot-toggle.is-open {
  width: 58px;
  padding: 0;
  background: var(--dm-chatbot-navy-d);
}
.dm-chatbot-toggle-label {
  white-space: nowrap;
}
.dm-chatbot-toggle.is-open .dm-chatbot-toggle-label {
  display: none;
}

.dm-chatbot-icon {
  width: 24px;
  height: 24px;
  fill: currentColor;
  flex: none;
}
.dm-chatbot-icon-close {
  display: none;
}
.dm-chatbot-toggle.is-open .dm-chatbot-icon-chat {
  display: none;
}
.dm-chatbot-toggle.is-open .dm-chatbot-icon-close {
  display: block;
  animation: dm-chatbot-spin-in 0.4s var(--dm-chatbot-spring) both;
}

/* ping ring until the chat is opened (same idea as the site's .where dot) */
.dm-chatbot-toggle::after {
  content: "";
  position: absolute;
  inset: 0;
  border-radius: 999px;
  pointer-events: none;
  animation: dm-chatbot-ping 2.4s ease-out 1.6s infinite;
}
.dm-chatbot-toggle.is-open::after {
  display: none;
}

.dm-chatbot-badge {
  position: absolute;
  top: -5px;
  right: -3px;
  min-width: 22px;
  height: 22px;
  padding: 0 6px;
  border-radius: 999px;
  background: #fff;
  color: var(--dm-chatbot-pink);
  font-size: 12px;
  font-weight: 700;
  display: grid;
  place-items: center;
  box-shadow: 0 0 0 2px var(--dm-chatbot-pink), 0 8px 16px -6px rgba(14, 16, 66, 0.5);
}
.dm-chatbot-badge.is-hidden {
  display: none;
}

.dm-chatbot-toggle:focus-visible,
.dm-chatbot-close:focus-visible,
.dm-chatbot-send:focus-visible,
.dm-chatbot-qr:focus-visible,
.dm-chatbot-opt:focus-visible,
.dm-chatbot-svc:focus-visible {
  outline: 3px solid var(--dm-chatbot-navy);
  outline-offset: 3px;
}
.dm-chatbot-close:focus-visible {
  outline-color: #fff;
}

/* ---------- Promo note ---------- */
.dm-chatbot-promo {
  position: fixed;
  right: 22px;
  bottom: 94px;
  z-index: 99989;
  max-width: 240px;
  display: flex;
  gap: 10px;
  align-items: flex-start;
  padding: 12px 16px;
  border-radius: 22px 22px 6px 22px;
  background: #fff;
  color: var(--dm-chatbot-navy);
  font-size: 14px;
  font-weight: 500;
  line-height: 1.35;
  cursor: pointer;
  box-shadow: inset 0 0 0 1px var(--dm-chatbot-line), 0 24px 44px -20px rgba(35, 39, 127, 0.5);
  animation: dm-chatbot-note-in 0.55s var(--dm-chatbot-spring) 1.1s both;
  transition: opacity 0.3s ease, transform 0.3s ease;
}
.dm-chatbot-promo::before {
  content: "";
  flex: none;
  width: 10px;
  height: 10px;
  margin-top: 5px;
  border-radius: 50%;
  background: var(--dm-chatbot-pink);
  animation: dm-chatbot-dot 2.2s infinite;
}
.dm-chatbot-promo.is-gone {
  opacity: 0;
  transform: translateY(10px) scale(0.95);
  pointer-events: none;
  animation: none;
}

/* ---------- Panel ---------- */
.dm-chatbot-widget {
  position: fixed;
  right: 22px;
  bottom: 94px;
  z-index: 99991;
  width: 410px;
  height: min(700px, calc(100vh - 120px));
  display: flex;
  flex-direction: column;
  background: #fff;
  /* the site's signature shape: one big corner, the rest softer */
  border-radius: 64px 28px 28px 28px;
  box-shadow: 0 0 0 1px var(--dm-chatbot-line), 0 50px 90px -30px rgba(35, 39, 127, 0.55), 0 12px 30px -12px rgba(14, 16, 66, 0.3);
  overflow: hidden;
  transform-origin: 100% 100%;
  transform: translateY(24px) scale(0.9);
  opacity: 0;
  visibility: hidden;
  transition: transform 0.45s var(--dm-chatbot-ease), opacity 0.25s ease, visibility 0s linear 0.45s;
}
.dm-chatbot-widget.is-open {
  transform: none;
  opacity: 1;
  visibility: visible;
  transition: transform 0.65s var(--dm-chatbot-spring), opacity 0.25s ease, visibility 0s;
}

/* ---------- Header: logo capsule, title, step tracker ---------- */
.dm-chatbot-header {
  position: relative;
  flex-shrink: 0;
  display: flex;
  flex-direction: column;
  gap: 16px;
  padding: 18px 20px 42px;
  color: #fff;
  overflow: hidden;
  isolation: isolate;
  background:
    radial-gradient(60% 100% at 100% 0%, rgba(236, 10, 140, 0.5), transparent 70%),
    radial-gradient(50% 80% at 0% 100%, rgba(59, 65, 184, 0.85), transparent 70%),
    var(--dm-chatbot-navy-d);
}
/* dotted texture, same as the hero */
.dm-chatbot-header::before {
  content: "";
  position: absolute;
  inset: 0;
  z-index: -1;
  pointer-events: none;
  background-image: radial-gradient(rgba(255, 255, 255, 0.16) 1.2px, transparent 1.3px);
  background-size: 22px 22px;
  -webkit-mask-image: radial-gradient(70% 90% at 100% 0%, #000, transparent);
  mask-image: radial-gradient(70% 90% at 100% 0%, #000, transparent);
}
.dm-chatbot-head-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}
.dm-chatbot-brand {
  display: inline-flex;
  align-items: center;
  padding: 6px 16px;
  border-radius: 999px;
  background: #fff;
  box-shadow: 0 14px 28px -16px rgba(0, 0, 0, 0.6);
}
.dm-chatbot-brand-logo {
  display: block;
  height: 34px;
  width: auto;
  max-width: 190px;
  object-fit: contain;
}
.dm-chatbot-close {
  flex: none;
  width: 38px;
  height: 38px;
  border: 1px solid rgba(255, 255, 255, 0.28);
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.1);
  color: #fff;
  font-size: 14px;
  line-height: 1;
  cursor: pointer;
  transition: background 0.25s ease, border-color 0.25s ease, transform 0.35s var(--dm-chatbot-spring);
}
.dm-chatbot-close:hover {
  background: var(--dm-chatbot-pink);
  border-color: var(--dm-chatbot-pink);
  transform: rotate(90deg);
}

.dm-chatbot-info {
  min-width: 0;
}
.dm-chatbot-name {
  font-size: 24px;
  font-weight: 600;
  letter-spacing: -0.03em;
  line-height: 1.1;
}
.dm-chatbot-subtitle {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-top: 6px;
  font-size: 13.5px;
  color: rgba(255, 255, 255, 0.8);
}
.dm-chatbot-online-dot {
  flex: none;
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: var(--dm-chatbot-ok);
  animation: dm-chatbot-live 2.2s infinite;
}
/* old avatar block is no longer in the markup; keep rules inert if it returns */
.dm-chatbot-avatar,
.dm-chatbot-status-dot {
  display: none;
}

/* step tracker: three labelled bars (a real sequence, so it earns its labels) */
.dm-chatbot-progress {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 8px;
}
.dm-chatbot-prog-step {
  position: relative;
  padding-top: 11px;
  font-size: 12.5px;
  font-weight: 500;
  color: rgba(255, 255, 255, 0.55);
  transition: color 0.3s ease;
}
.dm-chatbot-prog-step::before {
  content: "";
  position: absolute;
  left: 0;
  right: 0;
  top: 0;
  height: 4px;
  border-radius: 4px;
  background: rgba(255, 255, 255, 0.2);
  transition: background 0.4s ease;
}
.dm-chatbot-prog-step.is-active {
  color: #fff;
}
.dm-chatbot-prog-step.is-active::before {
  background: linear-gradient(90deg, rgba(236, 10, 140, 0.4), var(--dm-chatbot-pink));
  background-size: 200% 100%;
  animation: dm-chatbot-sweep 1.6s ease-in-out infinite alternate;
}
.dm-chatbot-prog-step.is-done {
  color: #fff;
}
.dm-chatbot-prog-step.is-done::before {
  background: var(--dm-chatbot-pink);
}
.dm-chatbot-prog-step.is-done::after {
  content: "\2713";
  margin-left: 6px;
  color: #ff9ad5;
}

/* ---------- Message sheet: slides over the header ---------- */
.dm-chatbot-messages {
  position: relative;
  z-index: 1;
  flex: 1;
  margin-top: -26px;
  padding: 22px 16px 14px;
  display: flex;
  flex-direction: column;
  gap: 16px;
  overflow-y: auto;
  border-radius: 28px 28px 0 0;
  background-color: var(--dm-chatbot-tint);
  background-image: radial-gradient(rgba(35, 39, 127, 0.07) 1.1px, transparent 1.2px);
  background-size: 18px 18px;
  box-shadow: 0 -12px 30px -18px rgba(14, 16, 66, 0.55);
  scroll-behavior: smooth;
  overscroll-behavior: contain;
}
.dm-chatbot-messages::-webkit-scrollbar {
  width: 6px;
}
.dm-chatbot-messages::-webkit-scrollbar-thumb {
  background: rgba(35, 39, 127, 0.22);
  border-radius: 3px;
}

.dm-chatbot-msg {
  display: flex;
  max-width: 88%;
}
.dm-chatbot-msg:has(.dm-chatbot-services),
.dm-chatbot-msg:has(.dm-chatbot-options),
.dm-chatbot-msg:has(.dm-chatbot-stats) {
  width: 100%;
  max-width: 100%;
}

/* bot: logo signature above the bubble */
.dm-chatbot-msg--bot {
  align-self: flex-start;
  flex-direction: column;
  align-items: flex-start;
  gap: 6px;
  transform-origin: 0 100%;
  animation: dm-chatbot-pop-bot 0.5s var(--dm-chatbot-spring) both;
}
.dm-chatbot-msg--bot:has(.dm-chatbot-services),
.dm-chatbot-msg--bot:has(.dm-chatbot-options),
.dm-chatbot-msg--bot:has(.dm-chatbot-stats) {
  align-items: stretch;
}
.dm-chatbot-msg-meta {
  display: flex;
  align-items: center;
  gap: 8px;
  padding-left: 4px;
}
.dm-chatbot-msg-logo {
  display: block;
  height: 16px;
  width: auto;
  max-width: 110px;
  object-fit: contain;
}
.dm-chatbot-msg-meta .dm-chatbot-time {
  padding: 0;
}
.dm-chatbot-msg-meta .dm-chatbot-time::before {
  content: "";
  display: inline-block;
  width: 3px;
  height: 3px;
  margin-right: 8px;
  vertical-align: middle;
  border-radius: 50%;
  background: rgba(35, 39, 127, 0.35);
}

/* user: right aligned, gradient bubble */
.dm-chatbot-msg--user {
  align-self: flex-end;
  transform-origin: 100% 100%;
  animation: dm-chatbot-pop-user 0.4s var(--dm-chatbot-spring) both;
}
.dm-chatbot-msg-wrap {
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 5px;
  min-width: 0;
}
.dm-chatbot-bubble {
  padding: 12px 16px;
  font-size: 14.5px;
  overflow-wrap: anywhere;
  word-wrap: break-word;
}
.dm-chatbot-msg--bot .dm-chatbot-bubble {
  background: #fff;
  border-radius: 6px 22px 22px 22px;
  box-shadow: inset 0 0 0 1px var(--dm-chatbot-line), 0 16px 28px -22px rgba(35, 39, 127, 0.55);
}
.dm-chatbot-msg--user .dm-chatbot-bubble {
  background: var(--dm-chatbot-grad-d);
  color: #fff;
  border-radius: 22px 6px 22px 22px;
  box-shadow: 0 16px 28px -16px #3a2f9a;
}
.dm-chatbot-bubble strong {
  font-weight: 600;
}
.dm-chatbot-msg--bot .dm-chatbot-bubble strong {
  color: var(--dm-chatbot-navy);
}
.dm-chatbot-bubble a {
  color: var(--dm-chatbot-navy);
  font-weight: 500;
  text-decoration: underline;
  text-decoration-color: rgba(236, 10, 140, 0.55);
  text-decoration-thickness: 2px;
  text-underline-offset: 3px;
  transition: color 0.25s ease;
}
.dm-chatbot-bubble a:hover {
  color: var(--dm-chatbot-pink);
}
.dm-chatbot-time {
  padding: 0 4px;
  font-size: 11.5px;
  color: var(--dm-chatbot-muted);
}

/* ---------- Typing indicator ---------- */
.dm-chatbot-typing {
  display: flex;
  align-items: center;
  gap: 5px;
  height: 14px;
}
.dm-chatbot-typing span {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--dm-chatbot-navy);
  animation: dm-chatbot-hop 1s infinite ease-in-out;
}
.dm-chatbot-typing span:nth-child(2) {
  animation-delay: 0.12s;
  background: #8a2fc0;
}
.dm-chatbot-typing span:nth-child(3) {
  animation-delay: 0.24s;
  background: var(--dm-chatbot-pink);
}

/* ---------- Stats: light "ledger" row ---------- */
.dm-chatbot-stats {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  margin-top: 14px;
  border-top: 1px solid var(--dm-chatbot-line);
}
.dm-chatbot-stat {
  padding: 12px 8px 0 12px;
}
.dm-chatbot-stat:first-child {
  padding-left: 0;
}
.dm-chatbot-stat + .dm-chatbot-stat {
  border-left: 1px solid var(--dm-chatbot-line);
}
.dm-chatbot-stat-num {
  font-size: 28px;
  font-weight: 300;
  letter-spacing: -0.05em;
  line-height: 1;
  background: var(--dm-chatbot-grad);
  -webkit-background-clip: text;
  background-clip: text;
  color: transparent;
}
.dm-chatbot-stat-lbl {
  margin-top: 5px;
  font-size: 12px;
  line-height: 1.25;
  color: var(--dm-chatbot-muted);
}

/* ---------- Services: tappable list rows ---------- */
.dm-chatbot-services {
  display: grid;
  grid-template-columns: 1fr;
  margin-top: 12px;
  border-top: 1px solid var(--dm-chatbot-line);
}
.dm-chatbot-svc {
  display: grid;
  grid-template-columns: auto 1fr auto;
  grid-template-areas: "icon info arrow";
  align-items: center;
  column-gap: 12px;
  width: 100%;
  padding: 10px 6px;
  border: 0;
  border-bottom: 1px solid var(--dm-chatbot-line);
  border-radius: 0;
  background: transparent;
  color: inherit;
  font: inherit;
  text-align: left;
  cursor: pointer;
  transition: background 0.3s ease, padding 0.4s var(--dm-chatbot-ease), border-radius 0.3s ease, border-color 0.3s ease;
}
.dm-chatbot-svc:hover {
  padding-left: 14px;
  border-radius: 18px;
  border-bottom-color: transparent;
  background: #fff;
}
.dm-chatbot-svc-icon {
  grid-area: icon;
  width: 40px;
  height: 40px;
  border-radius: 13px;
  background: #fff;
  box-shadow: inset 0 0 0 1px var(--dm-chatbot-line);
  display: grid;
  place-items: center;
  font-size: 18px;
  transition: background 0.3s ease;
}
.dm-chatbot-svc:hover .dm-chatbot-svc-icon {
  background: var(--dm-chatbot-tint);
}
.dm-chatbot-svc-info {
  grid-area: info;
  min-width: 0;
}
.dm-chatbot-svc-info br {
  display: none;
}
.dm-chatbot-svc-name {
  display: block;
  font-size: 15px;
  font-weight: 600;
  letter-spacing: -0.015em;
  line-height: 1.2;
  color: var(--dm-chatbot-ink);
}
.dm-chatbot-svc-desc {
  display: block;
  margin-top: 2px;
  font-size: 12.5px;
  line-height: 1.3;
  color: var(--dm-chatbot-muted);
}
.dm-chatbot-svc-arrow {
  grid-area: arrow;
  width: 30px;
  height: 30px;
  border-radius: 50%;
  display: grid;
  place-items: center;
  box-shadow: inset 0 0 0 1px var(--dm-chatbot-line);
  color: var(--dm-chatbot-navy);
  font-size: 18px;
  line-height: 1;
  transition: background 0.3s ease, color 0.3s ease, box-shadow 0.3s ease, transform 0.4s var(--dm-chatbot-ease);
}
.dm-chatbot-svc:hover .dm-chatbot-svc-arrow {
  background: var(--dm-chatbot-grad-d);
  color: #fff;
  box-shadow: none;
  transform: translateX(2px);
}

/* ---------- Option buttons inside flows ---------- */
.dm-chatbot-options {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 12px;
}
.dm-chatbot-opt {
  position: relative;
  padding: 9px 15px;
  border: 0;
  border-radius: 999px;
  background: #fff;
  color: var(--dm-chatbot-navy);
  font: inherit;
  font-size: 13.5px;
  font-weight: 500;
  text-align: left;
  line-height: 1.3;
  cursor: pointer;
  box-shadow: inset 0 0 0 1px rgba(35, 39, 127, 0.28);
  transition: background 0.3s ease, color 0.3s ease, transform 0.3s var(--dm-chatbot-ease), box-shadow 0.3s ease;
}
.dm-chatbot-opt:hover:not(:disabled) {
  background: var(--dm-chatbot-navy);
  color: #fff;
  transform: translateY(-2px);
  box-shadow: 0 12px 20px -12px rgba(35, 39, 127, 0.8);
}
.dm-chatbot-opt:disabled {
  opacity: 0.4;
  cursor: default;
}

/* ---------- Footer block: quick replies, hint, input ---------- */
.dm-chatbot-quick {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  max-height: 110px;
  overflow-y: auto;
  padding: 12px 16px 2px;
  background: #fff;
  flex-shrink: 0;
}
.dm-chatbot-quick:empty {
  display: none;
}
.dm-chatbot-qr {
  padding: 7px 14px;
  border: 0;
  border-radius: 999px;
  background: var(--dm-chatbot-tint);
  color: var(--dm-chatbot-navy);
  font: inherit;
  font-size: 13px;
  font-weight: 500;
  cursor: pointer;
  box-shadow: inset 0 0 0 1px var(--dm-chatbot-line);
  animation: dm-chatbot-chip 0.4s var(--dm-chatbot-spring) both;
  transition: background 0.3s ease, color 0.3s ease, transform 0.3s var(--dm-chatbot-ease), box-shadow 0.3s ease;
}
.dm-chatbot-qr:hover {
  background: var(--dm-chatbot-grad);
  color: #fff;
  box-shadow: none;
  transform: translateY(-2px);
}

.dm-chatbot-hint {
  display: none;
  flex-shrink: 0;
  margin: 10px 16px 0;
  padding: 8px 14px;
  border-radius: 14px;
  background: rgba(236, 10, 140, 0.08);
  color: #c4076f;
  font-size: 13px;
  font-weight: 500;
  animation: dm-chatbot-shake 0.4s ease;
}

.dm-chatbot-input-area {
  flex-shrink: 0;
  display: flex;
  align-items: flex-end;
  gap: 6px;
  margin: 12px 16px 0;
  padding: 5px;
  border-radius: 28px;
  background: #fff;
  box-shadow: inset 0 0 0 1.5px rgba(35, 39, 127, 0.28);
  transition: box-shadow 0.3s ease;
}
.dm-chatbot-input-area:focus-within {
  box-shadow: inset 0 0 0 1.5px var(--dm-chatbot-pink), 0 0 0 5px rgba(236, 10, 140, 0.1);
}
.dm-chatbot-input {
  flex: 1;
  min-height: 42px;
  max-height: 100px;
  padding: 11px 6px 11px 16px;
  border: 0;
  background: transparent;
  color: var(--dm-chatbot-ink);
  font: inherit;
  font-size: 15px;
  resize: none;
  outline: none;
}
.dm-chatbot-input::placeholder {
  color: #7d80a8;
}
.dm-chatbot-send {
  flex: none;
  width: 44px;
  height: 44px;
  border: 0;
  border-radius: 50%;
  background: var(--dm-chatbot-grad-d);
  color: #fff;
  display: grid;
  place-items: center;
  cursor: pointer;
  overflow: hidden;
  box-shadow: 0 12px 22px -12px #3a2f9a;
  transition: transform 0.3s var(--dm-chatbot-spring), box-shadow 0.3s ease;
}
.dm-chatbot-send:hover:not(:disabled) {
  transform: scale(1.08);
}
.dm-chatbot-send:disabled {
  opacity: 0.4;
  cursor: default;
}
.dm-chatbot-send svg {
  width: 20px;
  height: 20px;
  margin-left: 2px;
  fill: currentColor;
  transition: transform 0.35s var(--dm-chatbot-ease);
}
.dm-chatbot-send:hover:not(:disabled) svg {
  transform: translate(2px, -2px);
}

.dm-chatbot-privacy {
  flex-shrink: 0;
  padding: 9px 16px 13px;
  text-align: center;
  font-size: 12px;
  color: var(--dm-chatbot-muted);
}

/* ---------- Keyframes ---------- */
@keyframes dm-chatbot-launch {
  from { transform: translateY(20px) scale(0.6); opacity: 0; }
  to   { transform: none; opacity: 1; }
}
@keyframes dm-chatbot-ping {
  0%   { box-shadow: 0 0 0 0 rgba(236, 10, 140, 0.55); }
  70%  { box-shadow: 0 0 0 16px rgba(236, 10, 140, 0); }
  100% { box-shadow: 0 0 0 0 rgba(236, 10, 140, 0); }
}
@keyframes dm-chatbot-dot {
  70%  { box-shadow: 0 0 0 10px rgba(236, 10, 140, 0); }
  100% { box-shadow: 0 0 0 0 rgba(236, 10, 140, 0); }
}
@keyframes dm-chatbot-live {
  0%   { box-shadow: 0 0 0 0 rgba(24, 184, 104, 0.7); }
  70%  { box-shadow: 0 0 0 9px rgba(24, 184, 104, 0); }
  100% { box-shadow: 0 0 0 0 rgba(24, 184, 104, 0); }
}
@keyframes dm-chatbot-spin-in {
  from { transform: rotate(-90deg) scale(0.4); opacity: 0; }
  to   { transform: none; opacity: 1; }
}
@keyframes dm-chatbot-note-in {
  from { opacity: 0; transform: translateY(14px) scale(0.9); }
  to   { opacity: 1; transform: none; }
}
@keyframes dm-chatbot-sweep {
  from { background-position: 0 0; }
  to   { background-position: 100% 0; }
}
@keyframes dm-chatbot-pop-bot {
  from { opacity: 0; transform: translateY(10px) scale(0.92); }
  to   { opacity: 1; transform: none; }
}
@keyframes dm-chatbot-pop-user {
  from { opacity: 0; transform: translateY(8px) scale(0.9); }
  to   { opacity: 1; transform: none; }
}
@keyframes dm-chatbot-chip {
  from { opacity: 0; transform: translateY(8px) scale(0.9); }
  to   { opacity: 1; transform: none; }
}
@keyframes dm-chatbot-hop {
  0%, 60%, 100% { transform: translateY(0); }
  30%           { transform: translateY(-6px); }
}
@keyframes dm-chatbot-shake {
  0%, 100% { transform: translateX(0); }
  25%      { transform: translateX(-5px); }
  75%      { transform: translateX(5px); }
}

/* ---------- Phones: full-screen sheet that slides up ---------- */
@media (max-width: 520px) {
  .dm-chatbot-toggle {
    right: 14px;
    bottom: 14px;
    height: 54px;
    padding: 0 18px 0 15px;
  }
  .dm-chatbot-toggle.is-open {
    display: none;
  }
  .dm-chatbot-promo {
    right: 14px;
    bottom: 80px;
    max-width: calc(100vw - 28px);
  }
  .dm-chatbot-widget {
    right: 0;
    bottom: 0;
    left: 0;
    width: 100%;
    height: 100vh;
    border-radius: 0;
    box-shadow: none;
    transform: translateY(100%);
    transition: transform 0.5s var(--dm-chatbot-ease), opacity 0.2s ease, visibility 0s linear 0.5s;
  }
  @supports (height: 100dvh) {
    .dm-chatbot-widget {
      height: 100dvh;
    }
  }
  .dm-chatbot-widget.is-open {
    transform: none;
    transition: transform 0.5s var(--dm-chatbot-ease), opacity 0.15s ease, visibility 0s;
  }
  .dm-chatbot-header {
    padding-top: max(18px, env(safe-area-inset-top));
  }
  .dm-chatbot-privacy {
    padding-bottom: max(13px, env(safe-area-inset-bottom));
  }
  .dm-chatbot-input {
    font-size: 16px; /* stops iOS Safari zooming into the field */
  }
}

@media (prefers-reduced-motion: reduce) {
  .dm-chatbot-root *,
  .dm-chatbot-root *::before,
  .dm-chatbot-root *::after {
    animation: none !important;
    transition: none !important;
    scroll-behavior: auto !important;
  }
}